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At 11 Degrees Store (“we”, “us”, or “our”), operating at menssportfashion.com, we are committed to protecting your privacy while delivering premium performance sportswear. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

To provide our performance-driven menswear and ensure secure transactions, we collect:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number, payment details (processed securely through PCI DSS compliant systems)
  • Order Information: Purchase history, product preferences, and sizing details to enhance your shopping experience
  • Technical Data: IP address, browser type, device information, and website usage patterns
  • Communication Data: Records of customer service interactions and survey responses

2. How We Use Your Information

We use your data to deliver our high-performance sportswear with the same precision we apply to our products:

  • Process transactions and deliver your premium athletic wear
  • Provide customer support from our Glasgow-based team
  • Improve our website functionality and product offerings
  • Send order confirmations, shipping notifications, and service messages
  • With consent, send marketing communications about new collections and promotions
  • Prevent fraud and enhance payment security (using end-to-end encryption)

3. Data Sharing and Disclosure

We treat your data with the same care we apply to crafting our performance wear:

  • Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers under strict confidentiality agreements
  • Legal Compliance: We may disclose information when required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset
  • International Transfers: As we serve global customers (excluding certain Asian and remote regions), data may be transferred internationally with appropriate safeguards

We never sell your personal information to third parties.

4. Data Storage and Security

We implement security measures as rigorous as our sportswear engineering:

  • PCI DSS compliant payment processing with no stored payment details on our servers
  • SSL encryption for all data transmissions
  • 24/7 fraud monitoring systems
  • Regular security audits of our systems
  • Data retention only as long as necessary for business or legal purposes

5. Your Rights

You have control over your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request erasure of your personal data (subject to legal requirements)
  • Restriction: Limit how we use your data
  • Objection: Opt-out of marketing communications or certain data processing
  • Portability: Request transfer of your data to another service provider

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Like the precision in our sportswear design, we use cookies to enhance your experience:

  • Essential Cookies: Necessary for website functionality and secure checkout
  • Performance Cookies: Help us improve our site and products
  • Functional Cookies: Remember your preferences and account details
  • Marketing Cookies: With consent, help deliver relevant ads

You can manage cookie preferences through your browser settings.

7. Children’s Privacy

While we offer boys’ sportswear, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

8. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be notified through our website or email.

9. Contact Us

For privacy-related inquiries, contact our Data Protection Officer:

11 Degrees Store
20 Hope St, Glasgow, GB G7G 4UB
Email: [email protected]

Thank you for trusting 11 Degrees Store with your performance sportswear needs and your personal data.